Ocoee Utility District has two billing cycles depending on your account number:
If the first two numbers of your account numbers start with: 02, 03, 06, 10, 13, 18, 19
Your bill is due on the 5th of each month.
If the first two numbers of your account numbers start with: 15, 16, 17, 20, 21, 22
Your bill is due on the 20th of each month.
If the due date falls on a weekend or holiday, the bill will be due the following business day.
All late fees will be added on the 6th and 21st of each month on all unpaid balances. A late charge will be assessed on payments left in the night drop or paid online after 4:30pm EST on the due dates.
Any account not paid 10 days after the due date is subject to disconnect. We do not send out a second notice however, we do attempt to contact customer scheduled for disconnection. It is important you keep your phone number and mailing address information current with our office.
At the beginning of the business day that the service is to be disconnected a fee of $50.00 plus the cost of the bill must be fully paid to avoid disconnection or before having service restored. Payments made after 2:00pm may not have service restored until the following business day.
Questions? Call the billing department at 559-8505 ext. 110.